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About Us

Ecommerce Superstores is the leading online seller of bags, with our family of sites that includes CoolComputerBags.com, BackpacksSuperstore.com, YummiHandbags.com, DiaperBagsOnly.com, and TheLuggageExperts.com. Our goal is to give customers the best possible shopping experience by having the largest selection, lowest prices and superior customer service. As much as we love our products, we place an even greater emphasis on you— the customer—and ensuring your satisfaction. 

The Ecommerce Superstores team includes professionals from both ecommece and traditional brick-and-mortar retail whose combined experience totals more than 100 years. Each individual plays a unique and important role in making our company successful. You can read more about us below. 

Despite the continued advancement of internet security, we realize there are many people who are still hesitant to shop online. To help alleviate those concerns we not only use McAffee for security, we personally scrutinize every order ourselves. If it looks suspicious, we pick up the phone and call. Also, we are a proud member of the Better Business Bureau.

As we continue to grow we would appreciate constructive feedback on how we might do things a little better so that we may meet or exceed your expectations. Thank you for visiting one of our Ecommerce Superstores sites, and happy shopping!

Meet the Ecommerce Superstores Team:

Kathy Seigler: President/CEO

Kathy Seigler founded CoolComputerBags with her husband in 2007.  As the President of a small company Kathy is directly involved in the day-to-day operations including order processing, customer service, inventory management, marketing and merchandising.  Kathy draws from a background in fashion retail and customer service and also holds two graduate degrees in the field of psychology.  Running a new company and having 2 small children keeps her pretty busy, but never too busy to reply to customer emails.  Feel free to contact her at kathy@coolcomputerbags.com and let her know how we're doing.  "My goal is to make customers for life."

 

David Garvin: CFO

 

Chief Financial Officer, David Garvin, brings more than 50 years of experience as an entrepreneur and business man.  David is the founder and former President/CEO of Camping World, one of the largest privately held companies in Kentucky and a Top 500 Etailer.   In addition to business boards & interests, David has held numerous other public service boards and was also vice-chairman of The Kentucky Economic Development Partnership Board under two governors.  His business philosophy is based on giving customer outstanding customer service.  He coined the phrase still used by Camping World today, "Not One Unhappy Customer. Not Even One."

 

DeAnna Roberts: Director of Vendor Partnerships

DeAnna Roberts joined the team in 2009.  She has more than 10 years experience in brick-and-mortar retail management for apparel companies, Anthropology and American Eagle.

I am excited to contribute what I learned there and love helping customers find the perfect bag to fit their style.  When I am not selling great laptop bags I enjoy hiking, canoeing, and playing disc golf.

Ben Walker: Inventory and Warehouse Manager

Ben has worked in customer service and inventory management for the past 10 years.  He must love a challenge because he has the difficult task of managing inventory and shipping orders.  He truly has a passion for helping customers and loves talking with them on the phone.  One things for sure, whatever the task at hand he will have a smile on his face.

When Ben's not busy shipping orders all over the world he enjoys working out and playing with his dog, Mushi.

 

Sarah Wilson: VP of Merchandising

I'm always looking for fun and functional new bags to add to expand our selection. Additionally, I design and create all the graphics you see on the site.

Previously, I've had jobs in catalog, email and online marketing. I've been with Ecommerce Superstores since Sept. 2008, and am having a wonderful time working to bring you the best selection of bags and the best user experience possible.