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SHIPPING 101
SAME-DAY SHIPPING on in-stock items (Order by 3 p.m. Central Standard Time).
$5 shipping applies to states within the Continental U.S. only
$5 shipping does not apply to Hawaii, Alaska, Puerto Rico, Guam or other U.S. Territories
Specified items ship directly from the manufacturer.
Processing times vary.
Items may ship separately.
UPS ships on business days only; Business days include Monday through Friday.
UPS Saturday delivery is available for an additional charge.
Items may ship via UPS or US Priority Mail.
Time in transit is determined by geographic location.
All in-stock items are shipped from 42101 zip code.
Business days are Monday through Friday.

IMPORTANT: Items shipping from 2 or more different locations will incur an additional $5 charge per parcel.


ESTIMATING DELIVERY
Availability of item + Shipping Time = Total Delivery Time
0-3 Days 3-5 Days 3-8 business days



TRACKING YOUR PACKAGE
    You will automatically receive a tracking number via email.
    Tracking numbers will be emailed to you from either CoolComputerBags.com or Quantum View.
    Parcels shipping from more than 1 location will receive more than 1 tracking number.
    You may track your package at www.ups.com.
    Items shipped via Priority Mail will receive a Delivery Confirmation Number. Priority Mail does NOT track packages.

FREE SHIPPING PROMOTIONS
    IMPORTANT: FREE shipping is limited to 1 package only. Each additional package will incur a $5 charge.
    Free Shipping available for parcels shipping from one location only.
    Items shipping from 2 or more different locations will incur an additional $5 charge per parcel.
    Free shipping available in the Continental U.S. only (Excludes Hawaii, Alaska, Puerto Rico, Guam, and all other U.S. Territories)
    Free shipping NOT available for International, Canadian, APO addresses, Hawaii, Alaska, Puerto Rico and all other U.S. Territories.

HASSLE-FREE RETURNS
RETURN SHIPPING:

How To Receive Your Free Return Label
Click here to email CoolComputerBags.com to receive a FREE return label.
Subject of email should say, "Return Label Request"
Body of email should include your Order Number, name and product you are returning.


    Free Returns available for Continental U.S. only (Excludes Hawaii, Alaska, Puerto Rico, Guam, and all other U.S. Territories)
    Contact CoolComputerBags.com to receive a FREE return label. Be sure to provide us with your Order Number and name.
    Please include your packing slip with your return.
    Some packages may require a Return Authorization Number (RA#). If needed, Cool Computer Bags will email you the RA#, which should be written on the outside of the box.
    Shipping labels will be sent via email.
    Customers may either send the package from a UPS store or hand it directly to your UPS driver.
    CoolComputerBags.com does not schedule package pick-ups.
    Original shipping charges are not refunded.
    Free return shipping not available for International orders.
    Some bags should be shipped back directly to the manufacturer, not Cool Computer Bags.
RETURNED MERCHANDISE:
    You may return an item for any reason!
    Items must be returned within 30 days for a full refund.
    Items received after 30 days will receive a store credit.
    To receive a refund or credit, items must be returned unused with tags attached.