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HASSLE-FREE RETURNS
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RETURN SHIPPING:
 Free Returns available for Continental U.S. only (Excludes Hawaii, Alaska, Puerto Rico, Guam, and all other U.S. Territories)
Contact CoolComputerBags.com to receive a FREE return label. Be sure to provide us with your Order Number and name.
Some packages may require a Return Authorization Number (RA#). If needed, Cool Computer Bags will email you the RA#, which should be written on the outside of the box.
Shipping labels will be sent via email.
Customers may either send the package from a UPS store or hand it directly to your UPS driver.
CoolComputerBags.com does not schedule package pick-ups.
Original shipping charges are not refunded.
Free return shipping not available for International orders.
Some bags should be shipped back directly to the manufacturer, not Cool Computer Bags.
RETURNED MERCHANDISE:
You may return an item for any reason!
Items must be returned within 30 days for a full refund.
Items received after 30 days will receive a store credit.
To receive a refund or credit, items must be returned unused with tags attached.
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